RETURNS

You may return your purchase within 14 days of receiving it, provided that the jewelry is in the same condition as you received it. The item must be returned with its original packaging, and you will be responsible for the costs of returning the goods.

DAMAGED GOODS

If the goods are faulty, we will assist you with a free replacement, and there is no need for a return. Please visit our Warranty Claim to follow the instructions. Once we receive your form, we will proceed with a free replacement.

HOW TO RETURN AN ITEM

Request a refund or exchange by visiting our Return Page.
You will receive an email containing detailed instructions on how to return your item(s) based on your location.
Securely package the relevant item(s) and send them to us as per the provided instructions.
Once we receive your return, we will process it within 10 business days. The refund will exclude any delivery costs incurred.
For your protection, we recommend using a special or tracked delivery service.